About Good Frequency

We're on a mission to make energy independence simple, transparent and accessible for every Queenslander.

Our Story

Good Frequency was born from a simple frustration: buying solar was confusing, pushy and opaque. In 2017, our founder James Whitfield set out to change that — starting with a small team in Brisbane and a commitment to honesty above all else.

Today, we've grown into one of Queensland's most trusted solar providers, with over 12,400 installations and a 4.9-star customer satisfaction rating. But our mission hasn't changed: give every home and business the power to generate, store and manage their own energy — simply, affordably and sustainably.

Our proprietary Smart Controller platform is the brains behind every system we install. It uses AI-driven forecasting to optimise when you draw from the grid, when you store energy and when you sell it back — automatically, day and night.

What Makes Us Different

  • $0 electricity bill guarantee for 7 years
  • Proprietary Smart Controller with AI forecasting
  • CEC-accredited installers — no subcontractors
  • Upfront, itemised quotes with no hidden fees
  • 10-year workmanship + 25-year panel warranty
  • Queensland-based support team, not a call centre
12,400+
Happy Customers
8
Years in Operation
4.9/5
Average Rating
25
Year Panel Warranty

Our Values

These four principles guide every conversation, every design and every installation we complete.

Customer First

Every decision starts with the customer. We design systems around real usage patterns, not cookie-cutter packages.

Radical Transparency

No hidden fees, no pushy upsells. Our quotes show every component, every watt and every dollar — upfront.

Sustainability By Default

We source responsibly, recycle old panels where possible, and design for 25-year lifecycles — not quick wins.

Relentless Quality

We use Tier-1 panels, CEC-accredited installers and back every system with a 10-year workmanship guarantee.

Meet the Leadership Team

A small, experienced team united by a passion for clean energy and exceptional customer experiences.

JW

James Whitfield

Founder & CEO

James founded Good Frequency in 2017 after seeing firsthand how complex and opaque the solar industry had become. His mission: make premium energy simple, honest and accessible.

DSC

Dr. Sarah Chen

Chief Technology Officer

Sarah leads our Smart Controller platform and system design team. Her background in electrical engineering and energy forecasting drives the intelligence behind every installation.

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Michael O'Brien

Chief Operating Officer

Michael oversees installations, supply chain and service operations across Queensland. He ensures every project runs on time, on budget and to our exacting standards.

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Emily Torres

Head of Customer Success

Emily and her team guide customers from first enquiry through to post-install support. She champions the feedback loops that keep our service rating above 4.9 stars.

Our Journey

From a single installer to one of Queensland's most trusted solar brands — here's how we got here.

2017

Founded in Brisbane

Good Frequency launches with a simple mission: make solar honest, transparent and premium.

2019

1,000th Installation

Rapid early growth driven by word-of-mouth referrals and industry-leading customer satisfaction.

2021

Smart Controller V1

Launch of our proprietary energy management platform, giving customers real-time visibility and control.

2023

10,000th Installation

Major milestone as we expand across regional Queensland, from the Gold Coast to Cairns.

2025

Smart Controller V3

Next-generation platform with AI-driven load forecasting, EV integration and $0 bill guarantee.

Where We Work

We design, install and support solar systems right across Queensland — from Brisbane to Cairns and everywhere in between.

Brisbane & surrounds
Gold Coast
Sunshine Coast
Toowoomba
Townsville
Cairns
Rockhampton
Mackay
Bundaberg

Ready to join the energy revolution?

Get a free, no-obligation quote and see how much you could save with a Good Frequency system.